Sleep Crown is a micro-brand. Each pillow is lovingly produced by hand in Austin, TX. Sleep Crowns are personal care items and therefore not resalable. Workmanship is absolutely guaranteed. In the rare exception that a flaw slips through QC, we will happily replace the imperfection. In the unfortunate case that Sleep Crown does not meet your expectations for any reason, you may return the Pillow, the Pillow Case and the Carrying Pouch (each piece must be returned in nice, clean condition please) postmarked within 14 days for a 72% refund. Outbound shipping is on us, return shipping will be your responsibility.

 

Sorry, exchanges are not possible and we do not offer returns for accessories or where indicated in product notes. If you accidentally order the incorrect size Extra Pillow Case, the cost of return shipping will be your responsibility. The price difference will cover the cost of the 2nd outbound shipment.

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We begin making our pillows from thread. We specially knit and dye our own bamboo jersey fabric. At times, there are some minor specs or spots on our fabric. This is a natural part of our dying process. We do our best to use the most-affected fabric to make the Inner-most jackets so this won't be visible. We assure you that the fabric and dye is safe.

 

We are so grateful for every order and hope that you will love your Crown. 

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Beginning April 11, 2023, refunds for canceled orders and returns will include a 3% cancellation fee due to credit company fees.

 

For returns, please send an email to dreamconcierge@sleepcrown.com so that we may be on the lookout for your package. Once we receive your return, we will issue your refund within 1-2 business days.

 

Please use Return Shipping Address:

 

Beehive / Sleep Crown Returns
Attn: Kristie Wright
9101 Wall Street
Suite 1080
Austin, Texas 78754